QMS - Quality Manager

2. Certified Quality Manager

Background knowledge: Professional education, several years of professional practical experience, company-oriented kind of thinking and recognition of systematical activities, are for advantage.

Quality management systems (QMS)

Content: • Introduction to the series of ISO 9000 standards

• Structure and content of the standard ISO 9000 and of the new ISO 9000:2015.

• QM process model, processes in quality management

• Implementation of QM systems

             – Structure

             – Implementation

             – Documentation

• Improvement of QM systems

• Internal audits

• Certification

• Prevailing circumstances in the field of QM

• Environmental management according to EMAS and ISO 14001

• Awards for Business Excellence (TQM Prizes)

• Conformity Assessment in the EU

• Legal prevailing circumstances

• Guaranties, product liability

• Team work